o Along with the Director of Catering & Events, manage the catering budget and forecasts for the year
o Respond to catering inquiries in a timely manner, ensuring all leads receive a response before EOD
o Create and customize event proposals
o Strategize new prospects, qualifying, and maintaining a database
o Develop a sales plan by market segment and time of the year
o Contribute to the annual Sales and Event Marketing Plan
o Assist with the competitive analysis and provides feedback from the clients on the menu/presentation/quality of service
o Increase revenue through applied selling strategy
o Cultivate existing and new client relationships
o Confirming event details including but not limited to menu selections, timelines, set-up, guest count when creating a Banquet Event Order
o Create and distribute event diagrams to ensure room set ups reflects the client’s expectations
o Upsell items- food and beverage and negotiate items like in-house AV, equipment and other required by the client services during the planning stages
o Settle final billing, ensure all payments are acquired prior to the event, shared with Accounting and deposit receipt sent.
o Participate in weekly BEO (Banquet Event Order) Meetings with Food & Beverage and Events Team to review upcoming events, discuss, and rectify all logistical challenges, and foresee potential problems or hindrances
o Monitor the quality of the products and services provided
o Strong Communication with operational Events Manager to ensure a seamless event execution and client’s expectations are being met and exceeded
o Greet clients at the beginning of the event and conduction a final walkthrough to assure the event production is flawless, executing the entire event as required
o Assist in supervising, training, and directing catering team members
o Resolve staffing and client issues as needed
WORK ENVIRONMENT
o Food & Beverage outlets and kitchen areas
o Standing for prolonged periods of time
o Under variable temperature conditions
o Under variable noise levels
o Around chemicals
Job Type: Full-time